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Booking Changes & Cancellations
If it’s tighter than this, for example, a plane scheduled to arrive at 12:50, we suggest you book the 14:30 and then move on to the 13:30 if you arrive on time/early. This is to avoid booking the 13:30, missing it and then finding the 14:30 is sold out, leaving you to wait until 15:30.
There is no wifi on board the shuttle. Coverage between Calgary and Banff is spotty and if we can’t do it right, we won’t do it at all.
Banff to Calgary typically takes 1 hour 45 minutes (not including the time to drop passengers off)
- 2 pieces of luggage and 1 carry-on.
- Ski and snowboards must be in a ski/snowboard bag.
- Sporting equipment are included in your luggage limit.
- Bikes must be packaged in a box to prevent damage during transport.
If you are travelling with a bike boxes or any other oversized luggage items please contact us. Banff Airporter® is not responsible for any damage incurred during transport
The Banff National Park Pass is not included in the ticket price. We do not stop when entering the Park, therefore it is your responsibility to purchase a pass once in the Park. You can purchase a Park’s Pass at the information centre in Banff or online at: https://parkpass.banfflakelouise.com/
You do not need to purchase a park pass to ride on the Airporter, but you should have one to stay in the park. For more information please contact Parks Canada.
In Canmore we pick up and drop off exclusively at the Coast Hotel.